Our toolkits are accessible to pilot partners who have a password. Register your interest if you want to pilot Asylum Guides.
Welcome to Asylum Guides
Asylum Guides is a programme that provides tools to enable volunteers to meet with clients, helping them to navigate their asylum journey.
How to run an Asylum Guides programme
1. Set up
Set up an Asylum Guides programme internally
Advertise and recruit suitable volunteer Asylum Guides
Train volunteers to be great Asylum Guides
Support Asylum Guides to meet asylum seekers
Seeing the difference in our clients, seeing how they change as you give them the information, how they take control of their asylum claim, it's been incredible to see."
—Volunteer, Manchester Asylum Guides
Why was Asylum Guides set up?
The programme emerged from Refugee Action's historic access to justice work, rooted in the principles of Early Action. It aims to support people early in their asylum journey to address the causes of crisis or prevent barriers to justice. Since 2016, in Birmingham and Manchester, we've successfully delivered 2 pilot programmes.
What is an Asylum Guide?
Asylum Guides are trained volunteers, matched up with asylum-seekers to provide trusted information about the asylum process. Over the course of a few meetings, they explain the asylum system in a way that is accessible and easy to understand to try and ensure they have the information they need to take more control of their own claim.
What's our ambition?
Our goal is to ensure that every person seeking asylum in the UK has the best possible chance of navigating the asylum system successfully. We are supporting organisations to pilot and set up their own Asylum Guide programmes and we would like to provide training and support to allow many more amazing people to become Asylum Guides.